Here's what our customers say

"After being intrigued by prospects for growth in the Vietnamese market, I dedicated a significant portion of the past few years to visiting Vietnam. During this time, I delved into various business sectors such as property development and M&A acquisitions. I am deeply thankful for the exceptional services provided by Charm Star, which have efficiently utilized my valuable time. Charm Star has become my go-to concierge service, assisting with airport procedures, immigration, transportation, and hospitality. Additionally, they represent me in certain investment matters, taking charge of development, monitoring, and reporting for my ongoing ventures in Vietnam."

- Mr Bobby Yeoh
International Investor / Former Chairman of Pavilion International

"Given the nature of my business, which involves frequent travel between America and Southeast Asia to manage essential procurement and varied product supplies, I have found a reliable partner in CharmStar. Their professional services encompass Concierge assistance, trading support, and business escort services. They even handle certain aspects of my growing trade ventures in Vietnam. I am more than pleased to give them a consistent five-star rating for their outstanding performance. Their commitment to exceeding my expectations and continuous self-improvement aligns perfectly with my needs.."

- Mr. Duc Tran
Founder & Chairman of Viet-Wah Group
(one of the largest Asian market retailers & distributors in the Pacific Northwest, US)

"Working alongside Dennis and his team at Charm Star Company since 2016 has been an absolute pleasure. Their supply service for my primary focus of procuring tropical fresh fruit from Vietnam has exceeded my expectations. Collaborating with Dennis and his company has been a source of great satisfaction.

In our industry, adhering to the stringent food safety regulations of the EU while handling perishable items requires immense diligence, especially given the consistent and substantial weekly volumes. Moreover, orchestrating the logistics of airfreight with meticulous attention and adaptability in the face of significant macroeconomic fluctuations like the Covid era and resource scarcities is no small feat.

Dennis and his team demonstrate exceptional professionalism in catering to the heightened demands of the EU market and fostering mutual business growth. They exhibit remarkable dynamism, traveling extensively between Vietnam and the EU to be physically present and promptly address any issues that arise. Their insights and guidance have proven invaluable for strategic market development. Importantly, they grasp the nuances of the conservative and precision-driven EU culture, aligning seamlessly with the professionalism required in our trade. Their unwavering commitment ensures that goods reach their destination in impeccable condition, consistently satisfying trade standards. With an annual trade volume of several million USD, their consistent dedication has elevated our partnership to new heights."
- Mike Loojie
Commercial Manager of Yex BV, Netherlands

"With over a decade of experience as a prominent distributor of wines and spirits in Singapore, we have established ourselves as a trusted partner for numerous esteemed brands in the industry, including Beam Suntory Asia, Bacardi-Martini Singapore, Treasury Wine Estates, and several independent wines and spirits labels. Our business is closely intertwined with the burgeoning Vietnamese market, requiring me to frequently travel to Vietnam to manage our operations.

I have found immense value in availing the professional services provided by Charm Star. Not only do they ensure my comfort and well-being during my stays in Vietnam, but they also assist me in organizing my work schedule. Additionally, they provide valuable insights and guidance on navigating the local business landscape and networks, which has been of great benefit to our operations."

- Patrick Palmrock
Chief Financial Officer, Platinum Group Singapore